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Have Questions?
Face Forward
Toronto/etobicoke faceforwardwj@gmail.com
@faceforwardmedspa
BOOK HERE
Frequently Asked Questions
All the answers to
Booking information and our address are provided in your confirmation email once your appointment is scheduled.
We recommend booking at least 2 weeks before social events and 6 weeks before photoshoots or weddings to ensure the most natural, settled results.
We have a 24-hour cancellation policy, and Jess is available for urgent questions or post-care concerns at any time.
Not necessarily — consultations are optional. However, if you’d like to discuss your goals before committing, we’re happy to book a short online consultation first.
Consultations typically take about 15 minutes.
Yes! You can schedule all treatments directly through the Jane App when booking your appointment.
Arrive with a clean face and avoid alcohol for 24 hours prior. Please refrain from sun exposure before facials or microneedling, and if you plan to work out, do so before your treatment.